Privacy Policy
How Hope Web Creations collects, uses, and protects your personal information.
1. Information We Collect
Hope Web Creations ("we", "us", "our") collects information you provide directly, including name, email address, phone number, and business details when you contact us or use our services. We also collect usage data automatically through Google Analytics 4 and Google Tag Manager, including pages visited, time on site, and referring sources.
2. How We Use Your Information
We use your information to respond to enquiries, provide digital marketing and web development services, send service-related communications, and improve our website. We do not sell, rent, or trade your personal information to third parties.
3. Cookies and Tracking
Our website uses cookies and similar tracking technologies through Google Tag Manager. These include Google Analytics cookies for website analytics, Google Ads cookies for advertising measurement, and Meta Pixel for Facebook and Instagram advertising. You may disable cookies through your browser settings, though some site functionality may be affected.
3A. Campaign Attribution Data
When you arrive from an advertisement or a tagged link, we may store campaign details from the web address, such as the source, medium and campaign name, together with the page you first landed on and the website that referred you. We keep the most recent set in your browser session and the first set for up to 90 days in your browser's local storage. When you submit a form, these details are sent with your enquiry so that we can understand which marketing brought it in. We do not store email addresses or phone numbers in this attribution data. You can clear it at any time by clearing your browser's site data.
4. Google Ads and Meta Advertising
As a digital marketing agency, we use Google Ads and Meta advertising platforms on behalf of our clients. These platforms may collect and process data in accordance with their own privacy policies. We encourage you to review Google's Privacy Policy and Meta's Data Policy for more information.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL encryption for all data transmission.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Contact form submissions are retained for up to 3 years. You may request deletion of your data at any time by contacting us.
7. Your Rights
Under applicable Indian data protection laws, you have the right to access, correct, or delete your personal information held by us. To exercise these rights, please contact us at support@hopewebcreations.com.
8. Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We recommend reviewing the privacy policy of any third-party site you visit.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Hope Web Creations
Email: support@hopewebcreations.com
Phone: +91 8610525232